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ShipSafe field guide · the situation

Your business just hired its fastest worker ever.

It works at midnight. It answers your customers. It touches your money. Brilliant, tireless, and left alone it answers to no one. ShipSafe is the part you were missing: the supervision.

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The
supervision
01Inspect
02Budget
03Approve
04Record
05Recover
ShipSafe field guide · the supervision

So it gets a supervisor that never blinks.

Companies with security teams buy a different product for each of these jobs and pay people to hold them together. You do not have a security team. ShipSafe is all five jobs in one place, already holding together.

  1. 01InspectNothing dangerous goes live.
  2. 02BudgetNothing overspends.
  3. 03ApproveNothing big happens without a yes.
  4. 04RecordNothing is ever a mystery.
  5. 05RecoverWhen something leaks, you are walked out of it.
ShipSafe field guide · in practice

An agent reaches for the till. ShipSafe catches its hand.

Your support agent decides a customer deserves a $500 refund. ShipSafe pauses it mid-motion, shows you exactly what it wants to do, and waits for a real person to say yes — confirmed by their face — before a cent moves. Then it files the receipt.

Refund request#4471
amount
$500.00
customer
ada@acme.co
requested by
support-agent
action
transfer · irreversible
9:41 pm · held — awaiting a human
9:43 pm · approved, face-confirmed
Approved
face-confirmed
ShipSafe field guide · and us

We supervise ourselves the same way.

Every update to ShipSafe is inspected by ShipSafe before customers see it. If the inspection finds anything serious, the update does not go out. That is the standard we hold our own work to, and the result is public.

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ShipSafe on ShipSafe
Inspected
clean bill of health · published